One cooking zone is not working
Tell us which zone is affected and whether the others operate. Identify the cooktop as electric, induction or gas and share the model so we can confirm the service request is suitable.
(416) 524 2633 ↗Keep your kitchen cooking. Get reliable, professional help from PRT Appliance’s experienced, insured technicians. We provide residential cooktop repair in Ajax, with clear communication and careful workmanship.
Call to arrange your repairMore than 8 years in business · Toronto-based company

Tell us what happens when you use your appliance. You do not need to know which part has failed.
Tell us which zone is affected and whether the others operate. Identify the cooktop as electric, induction or gas and share the model so we can confirm the service request is suitable.
Record the exact code if one is visible and describe whether the issue happens immediately or after cooking for a while. Codes are model-specific; they do not always prove that one particular part needs replacement.
Describe which buttons respond and whether the display lights up. Mention a recent spill or visible damage if relevant. The assessment looks at the complaint and installation before repair options are discussed.
A broken cooktop is an interruption to your routine. We focus on an accurate assessment, an understandable explanation and a practical repair decision. Our technicians bring experience and insurance coverage to the work, with respect for your home and your time.
PRT Appliance has more than 8 years in business. Our approach is straightforward: discuss your symptoms, assess the appliance and explain the repair options. We aim to deliver high-quality service at an affordable price; the actual cost depends on the model, fault, labour and parts required.
For residential cooktops, share the brand and model before booking so we can confirm service suitability. Appointment timing and parts availability are confirmed for your request.
Call with your Ajax address, cooktop model and what is not working. Mention its installation type and access requirements so we can review the request.
Arrange an in-home appointment and ask about assessment fees beforehand. The technician assesses the appliance rather than relying on a symptom alone.
Discuss the diagnosis, required work and repair cost before proceeding. If parts are needed, ask about availability and whether another visit is required.
Call (416) 524-2633 with your address, appliance model and symptoms. We will discuss service suitability, appointment availability and what to prepare for an in-home visit.
Yes. PRT Appliance uses experienced, insured technicians and has more than 8 years in business. If your building has particular contractor-document requirements, mention them before booking.
The price depends on the diagnosis, appliance model, labour and any replacement parts. Ask about the assessment fee and how the repair quote will be provided. We do not publish a single price that applies to every fault.
Share the brand, full model number and installation type when you call. We confirm whether we can service that particular unit before arranging the visit; support should not be assumed from the brand name alone.
That depends on the diagnosis, access and parts availability. Ask about the expected next steps after assessment. We do not promise a one-visit repair before the fault is known.
Compare the repair quote with the complete replacement cost, including delivery and installation. Consider the appliance’s condition, repair history and parts availability. An assessment can help you make that decision.
Read our repair-or-replace guide for more questions to consider.
Tell us what is wrong. We’ll discuss the next step.
Prefer email? Office@primerepairteam.ca